Customer Information

If for any reason you are not satisfied with your order, return it to us within 14 days for replacement or a full refund.

 

Returns procedure

  1. Email apsouthall@talk21.com quoting your order number and reason for the return.
  2. As soon as we receive your email or notification, we will provide you with step-by-step instructions on how to return your order to us.
  3. Once we receive your returned order, we will replace or refund as required. Refunds are normally processed within 7 days, but please allow 28 days.

Please Note:

  • Goods must be returned in good condition, carefully repacked in the original packaging.